Privacy Policy

This RoyalXO Casino online casino privacy policy outlines how we collect, store, use, and share your personal data when you play with us or interact with our website.

Data Collection

We collect personal data from various sources:

• When you register for an account
• Through our mobile app (if applicable)
• From your interactions with our support team

The information collected may include:

• Full name and contact details
• Date of birth and age verification documents
• Financial information, such as bank statements or proof of income
• IP address and browser data
• Device information, including operating system and device type

Data Use

We use your personal data for various purposes:

• To create and manage your account
• To process payments and transactions
• To provide customer support services
• For security and anti-money laundering (AML) checks
• For marketing and promotional activities, such as sending newsletters or special offers
• For the development and improvement of our website, products, and services

Data Sharing

We share your personal data with:

• Our payment processing partners for transaction purposes
• Third-party service providers for customer support, security, and anti-money laundering checks
• Regulatory authorities in accordance with local laws and regulations
• Law enforcement agencies as required by law

Security Measures

To protect your personal data, we have implemented various security measures:

• 128-bit SSL encryption (as reported)
• Secure payment processing systems
• Regular software updates to ensure the latest security patches are applied

Responsible Gaming Tools

We offer responsible gaming tools for you to manage and control your gaming experience:

• Deposit limits
• Loss limits
• Wagering limits
• Cooling-off periods
• Self-exclusion options (to be requested through live chat)

Please note that these features may not be available in all jurisdictions.

Data Retention

We retain personal data only for as long as necessary to achieve the purposes outlined above, and in accordance with local laws and regulations. We will delete or anonymize your data when no longer required.

Changes to This Policy

This policy is subject to change at any time without prior notice. Any changes to this policy will be posted on our website.

Contact Us

If you have questions about our privacy policy, please contact us through live chat (available 24/7) or via email.